Refund/Return Policy
When making a purchase with us, please review and acknowledge the following terms:
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Hemp Plant Compounds: Our products, whether consumable or topical, contain plant compounds from hemp oil. Since these products have not been evaluated by the FDA, we make no claims regarding their benefits. Your decision to purchase our products is based on your personal opinions regarding their potential benefits.
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Refund Policy Agreement: Your acceptance of the purchase terms includes your understanding and agreement with the refund policy.
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Final Sale Items: Please note that Final Sale items are non-returnable and non-exchangeable.
DAMAGE DUE TO SHIPPING
We take great care to ensure the quality of our products, and every shipment is thoroughly inspected before leaving our warehouse. Upon receiving your order, please carefully check the product for any shipping-related damage. Any claims for damaged products must be made within 48 hours of delivery. To report any product damaged during shipping, please contact us promptly and provide detailed information about the damage. Include a full description of the damages to the product.
CUSTOMER SERVICE
If you have any questions or require assistance, our customer service team is here to help. Email tuck@forcharlie.org.
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts